Therapy for Infertility, Adoption, High-risk Pregnancy, Perinatal Hospice and Palliative Care, Traumatic Birth, Postpartum, and Post-Abortion Issues.
Covid-19 Update March 16, 2020.
***If you are a self-pay client, your fees remain the same. Payment plans/hardship waivers are available upon request. If you are a client using insurance, please make every effort to ascertain whether your plan covers teletherapy. If it doesn't, we will be working with you to determine your fee based on your individual plan. Your payment will not exceed the lesser of either your regular co-payment (if you have a co-payment and no deductible) or our lowest self-pay rate (if you have a deductible you have not met). Unfortunately, payments made outside of billing insurance do not go towards your deductible. Payment plans/hardship waivers are available upon request.
It is official. We are implementing our Covid-19 policy. As of today, March 13th, we will be moving the majority of counseling sessions to the teletherapy platform Doxyme. We will be sending you a link that will allow you access to our online "waiting room" the day of your session.
Our hours will be:
Monday: 5-9 via Teletherapy
Tuesday: 5-9 via Teletherapy
Wednesday: 5-9 via Teletherapy
Thursday: 5-9 via teletherapy
Friday: 5-9 via teletherapy
Saturdays: teletherapy on a case by case basis.
We strongly encourage you to call customer service on your insurance card to determine whether your plan covers teletherapy or not. Also, please contact us to schedule your sessions and discuss fees.
We are all set to provide teletherapy on our end with all major insurance companies except Lutheran Preferred/3 Rivers/Med Partners, and Cigna. We will be all set to go with Cigna by Monday. With regard to Lutheran's teletherapy, if you have Beacon/Optum for behavioral health we are all set on our end. If you have a payor like Pro-claims Plus for your Lutheran policy, you have to contact them specifically to find out provider requirements as well as you own plan specifics regarding teletherapy.
Please rest assured, we will work with you to ensure you can continue to receive care. We are in this together and will figure it out together. No one will go without care.
Thank you for entrusting us to be a source of healing during these interesting and novel times,
Robin Atkins, LMHC
Haley Busber, MHC Intern